Pricing Proposal
FOR GLOBAL ROLL OUT
Agenda
02
The heysales Advantage
03
Commercials
04
What this includes
05
Phases and global roll out action plan
06
Regions and grouped implementations
07
Inclusions and Provisions
01
Our Understanding of needs at Galderma
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Democratize learning creation to reduce dependence on central teams or agencies, enabling field teams and regional leads to build and update content.
Modernize assessment by moving away from subjective, manager-led evaluations toward objective, AI-led simulations that provide consistent, scalable, and bias-free feedback.
Enable contextual learning that adapts to different product portfolios and HCP profiles, ensuring reps are trained on what is most relevant to their specific market and customer segment.
Empower both global and local teams to rapidly generate and deliver engaging learning experiences through role plays, simulations, and video pitches, reducing time-to-readiness across the organization.
Our understanding of the needs at Galderma
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The heySales Advantage
Simulate authentic HCP interactions, objections, and product-specific scenarios tailored to your portfolios, markets, and customer types so reps enter the field prepared, confident, and conversation-ready.
Realistic practice built around real-world conversations
heySales is designed to strengthen how reps communicate, respond, position products, and handle critical conversations helping every HCP interaction feel more natural, credible, and impactful.
Focused on improving field readiness and performance
Enable reps to practice repeatedly, test different approaches, learn from mistakes, and refine communication styles across a wide range of scenarios until best practices become second nature.
Reinforcement through repetition
01
04
02
03
Give reps a safe space to practice, improve, and build confidence at their own pace. Without the pressure of live interactions or peer observation, teams can address skill gaps more openly, consistently, and effectively.
A judgment-free environment for continuous learning
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Commercials
Volume Based Pricing Model
Implementation charges
IMPLEMENTATION TIER
SCOPE
PRICING (USD)
Type 1
(Single country)
Individual country deployments with standard configuration and Onboarding requirements
$5,000 per country
Type 2
(Upto 3 countries)
Small country clusters/grouped deployments with moderate complexity and localisation requirements
$7,000 per instance
($2300 per country)
Type 3
(Upto 5 countries)
Complex multi-country clusters with advanced workflows and multiple business units
$12,000 per instance
($3000 per country)
- Per-country implementation costs are estimated to range between USD $2,300 - $5,000 depending on deployment structure and cluster allocation. This pricing is applicable for a minimum of 20 implementations
- The above roleplays will be collaboratively designed and built from scratch as part of the implementation process. Post implementation, teams will have the flexibility to create and manage unlimited additional roleplays independently within the platform.
NO. OF USERS
LIST PRICE
EFFECTIVE PRICE
300
$50
$35.50
600
$50
$32.00
900
$50
$29.00
1200
$50
$25.50
(-29.0%)
(-42.0%)
(-36.0%)
(-49.0%)
ROLEPLAYS INCLUDED
10
15
22
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Phases & Key Deliverables
PHASE
Pre-Launch Alignment
Align stakeholders, define success criteria, and confirm implementation readiness before onboarding begins
Align stakeholders and business goals
Define success metrics and KPIs
Finalize implementation scope
Confirm go-live timeline
Kickoff completed
Success metrics documented
Scope and timelines approved
Implementation plan finalised
OBJECTIVE
ACTIVITIES
DELIVERABLES
01
02
Content Preparation & Learning Design
Scalable and role-specific learning experiences prepared for launch
Localise or adapt materials where required
Structure learning journeys and content tracks
Identify simulation, coaching, and practice topics
Platform configured
Assets and content uploaded
Mutual Action Plan completed
Implementation readiness confirmed
03
Go-Live & Enablement
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Launch the platform successfully and drive early adoption.
Conduct launch walkthrough
Train users and admins
Execute launch communications
Introduce ongoing support team
Platform successfully launched
User training completed
Adoption plan activated
TAM and support process established
Phases & Key Deliverables
PHASE
Early support and stabilisation
Ensure a smooth transition post-launch by providing hands-on support, resolving early-stage issues quickly, driving user adoption, and optimizing the platform experience during the initial rollout phase.
Conduct fortnightly check-ins to maintain momentum
Host open office-hour support sessions
Gather structured user feedbackIdentify and resolve adoption blockers
Training session recording
Content upload guide
Reporting dashboard walkthrough
OUTCOME
ACTIVITIES
DELIVERABLES
04
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Provisions & Inclusions
- Additional course and learning path creation beyond the initial rollout scope
- Custom feature development and workflow enhancements based on evolving requirements
- API integrations and platform connectivity with internal systems and third-party tools
- Advanced personalization, branding, and simulation customization tailored to teams or regions
Custom integrations, features and On demand services
- Strategy and ideation workshops
- Product, role, and skill gap assessment
- 10 custom AI simulations for lunch
- Platform branding and language configuration
- Admin and user onboarding
Implementation & Onboarding
- Real-time issue resolution and launch support
- User onboarding, training, and adoption guidance
- Early-stage performance monitoring and optimisation
- Usage insights and recommendations based on initial adoption data
Support & Maintenance Provisions
- Dedicated Customer Success Manager
- Dedicated Technical Account Manager
- Ongoing platform guidance and best practices
- Standard technical support and troubleshooting
- Adoption Reporting
Customer Success & Support
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