Kate Proto

Manager of Digital Education, Kendo Brands.

Consistently
Up-to-date

Ability to Access
the content

Multi - language Assets

streamlined
and
Easy access

OFFline
Availability

Kate reflects

Kate explains

Prior to Paperflite, encouraging widespread internal adoption of their existing platform was proving increasingly difficult. Recognizing the necessity for wider endorsement, Kate and the team conducted detailed discussions. They walked them through the journey of selecting Paperflite, substantiating why it was the perfect tool for their teams. 

Their persuasive conversations ensured the Leadership Team on board, setting the stage for successful adoption across the board.

Kate shares the response from the initial rollout, “The feedback we received was overwhelmingly positive. We had chosen a diverse group of participants to ensure we catered to everyone's needs. A unanimous observation was the platform's ease of use. Everyone logged in and navigated Paperflite with ease, effortlessly finding what they were looking for."

“It was always a dream for us to have like a one-stop shop content”

The move to Paperflite made this dream a reality, streamlining access and making content easier to find and utilize.

Across Devices with Offline Access

With Paperflite, teams could seamlessly access necessary content anytime.

Not only did Paperflite transform their content management, but it also brought about an unexpected consequence — users were now complaining that they didn't have enough charge on their iPads!

Kendo Brands was now able to ensure the teams always had the most relevant content at their fingertips through Paperflite. Updating and editing content to maintain relevancy with evolving brand guidelines and product releases also became much more manageable.

Kate’s team observed an unexpected benefit: “Assets that were previously unnoticed on our previous platform due to difficulty in finding them have been given new life through Paperflite. People are discovering really helpful tools that have always existed but were never utilized because they were hard to find. Seeing what’s being showcased and which resources are popular with our teams has been an unexpected plus.”

The visibility Paperflite offers into the performance and engagement of specific assets allows Kate’s team to customize their content creation according to their teams’ needs. This focus has led to a better understanding of content resonance and utilization, resulting in more effective content strategies.

SUMMARY

Kendo Brands faced challenges in delivering up-to-date and relevant training content to their teams across numerous stores globally. The existing platform was cumbersome, with content hard to locate and access when there was no Wi-Fi.

Enter Kate Proto, Associate Manager of Digital Education at Kendo. Instead of just finding a solution for this content problem, Kate had a vision for how content would shape the workflows at Kendo. She envisioned a system where the content was not only easily accessible but also intuitively organized, mirroring the shopping experience. 

As she searched for a platform that could breathe life into her vision, she came across Paperflite. Paperflite promised a design that cut through the clutter, offering offline accessibility, a consistent experience across devices, and, most importantly, a structure that eliminated endless folder searches. It seemed as though Paperflite had been tailor-made for Kendo’s unique challenges, turning Kate's aspiration of 'shoppable' content into tangible reality.

The introduction of Paperflite into the organization was nothing short of innovative. Kate orchestrated a "Back-To-The-Future" themed game to engage the team in a unique and entertaining rollout. This approach ensured not only a successful adoption but also provided a fun learning curve for the teams.

The benefits were immediately evident. Teams could now effortlessly access the latest training materials anytime they needed. The new platform breathed life into previously unnoticed content, and its analytics capabilities offered actionable insights, allowing for more strategic content decisions based on user engagement. In essence, Paperflite's adoption transformed Kendo's approach to content delivery.